Requesting a Service
November 28, 2016
The Ritz Carlton
Mega Kuningan
Jakarta 12950
Dear Sir/Madam,
I tried reaching you on phone but could not connect. I am the Human
Resources Development team of Prudential Indonesia would like to book a
conference hall in your hotel. We need to conduct a training session for the
newly joined employees.
We are planning to run this event on 10th and 11th of December from 9 am to
2 pm. According to my estimations, I will need to be accommodated for at least
a hundred people. We will need a big conference hall to accommodate our members
and a smaller room next to conference hall.
We will need twenty round tables with five chairs in each table, a
microphone wireless, a projector and a good sound system in the conference
hall. In the smaller room, we need two rectangular tables, two sofas, and
a monitor.
We would also like the hotel to arrange for lunch. I would appreciate your
faxing me the menu choices as soon as possible, but no later than Saturday,
December 3th.
We would like to know the projected costs for our two days event. You do
not need to include the lunch catering costs at this time. Could you fax or
e-mail me your cost projections by 30th? I will give you the final confirmation
of our reservation by close of business on the 30th.
I want to thank you for your help.
Please feel free to reach me at 021-88975675 to decide on a face to face
meeting in order to discuss everything in detail. Hope to get the venue for
those dates and information regarding the terms and conditions.
Best Wishes
Griselda Fergie Alfianie
Human Resources Development Team
Confirming a Service
The Ritz Carlton
Mega Kuningan
Jakarta 12950
November 30, 2016
Ms. Griselda Fergie Alfianie
Human Resources Development Team
Prudential Indonesia
Jakarta, 12910
Dear Ms. Griselda
Thank you for your November 28 letter expressing interest in The Ritz Carlton. This letter will confirm your plan to book a conference hall in our hotel.
We understand your company would like to
reserve our conference facilities December 10 and 11. At least a hundred people
will attend your meeting. Your will need a big conference hall and a smaller
room next to conference hall.
As you requested, we will provide twenty
round tables with five chairs in each table, a microphone wireless, and a
projector in the conference hall, as well as a sound system. We understand
that you are bringing your own computer. We need to know the computer’s model
and operating system. Please provide us this information one week before
the start of the conference.
In the smaller room, we will
provide two rectangular tables, two sofas, and a monitor. Please let us know
whether you want a small or long sofa. This request can be submitted one week
before the conference.
We will provide a buffet lunch. The menu
choices were faxed to you yesterday. Please tell us your menu selections one
week before the conference.
As you requested, I faxed the projected
cost yesterday. After you decide on required equipment and the type of lunch,
we can finalize the cost estimate.
I appreciate having the opportunity to
plan your meeting. We invited you to come to our hotel to look our facilities
and face to face meeting in order to discuss everything in detail anytime you
can.
Sincerely,
Chris Evans
Meeting Planner
